We want you to love every bookmark. Here is how we handle returns.
30-Day Return Policy
We accept returns on unused, undamaged items within 30 days of delivery. Items must be in their original condition and packaging.
How to Initiate a Return
Email us at hello@magicinthemargins.com with your order number and reason for return. We will respond within 1-2 business days with return instructions.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within 5-7 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo. We will send a replacement or issue a full refund at no cost to you.
Subscription Boxes
Subscription boxes are non-refundable once shipped. If you wish to cancel your subscription, please do so before the next billing date.
Questions?
Contact us at hello@magicinthemargins.com and we will be happy to help.
This is a placeholder policy. Please review and adjust to match your actual business practices before publishing.